Madawaska, ME — F.A. Peabody Insurance is pleased to announce that Bailee Levesque, Assistant Branch Supervisor and Customer Service Agent in the company’s Madawaska office, has earned the Accredited Customer Service Representative (ACSR) designation.
The ACSR designation, awarded by The Institutes, is a respected professional certification for insurance professionals that emphasizes excellence in customer service, policy administration, and the development of strong technical knowledge within the insurance industry. Earning this designation demonstrates a commitment to ongoing professional development and high standards of service.
Bailee shared her thoughts on achieving this milestone: “I am grateful for the opportunity to further my education and professional skills through the completion of this course. Earning this designation has strengthened my knowledge and provided me with skills to better serve our customers.”
Bailee lives in Madawaska with her husband and son and is proud to serve clients throughout Northern Aroostook County.
Diane DuMont, Northern Aroostook District Supervisor at F.A. Peabody Insurance, praised Bailee’s accomplishment: “Earning this designation demonstrates Bailee’s ongoing commitment to professional development and continuous learning. By successfully completing the required coursework and examinations, she has shown a clear dedication to expanding her expertise and enhancing the quality of service she provides. This accomplishment reflects her commitment to delivering knowledgeable, responsive, and high-quality support to our business clients in Northern Aroostook County.”
F.A. Peabody Insurance congratulates Bailee on this outstanding achievement and looks forward to the continued positive impact she has had for clients and the organization.


