Houlton, ME — F.A. Peabody Insurance is proud to announce that Shelby Stanhope, Customer Service Agent for Personal Lines in the company’s Houlton office, has earned the Certified Insurance Service Representative (CISR) designation.
The CISR designation is a nationally recognized professional credential awarded by the Risk & Insurance Education Alliance to insurance professionals who demonstrate advanced knowledge of customer service, insurance coverage, and risk management. This achievement reflects Shelby’s commitment to professional growth and delivering exceptional service to clients.
Shelby shared her thoughts on reaching this milestone: “I’m grateful for the opportunity to complete these courses and continue my professional education. Earning my CISR designation has helped me strengthen my skills and better serve our clients in my day-to-day work.”
Shelby lives in Hodgdon and enjoys reading, traveling, spending time with friends and family, and attending concerts. She is also a proud Dog-Mom to Ruger.
Lisa Hutchinson, Vice President of Insurance Operations at F.A. Peabody Insurance, praised Shelby’s accomplishment: “Earning the Certified Insurance Service Representative designation speaks to the dedication that Shelby has not only to her own professional growth, but to the customers we serve. Applying the knowledge she has gained through this program ensures continued trust in our team and reinforces our commitment to always act in our clients’ best interests.”
F.A. Peabody Insurance congratulates Shelby on this outstanding achievement and looks forward to the continued positive impact she makes for clients and the organization.
About F.A. Peabody Insurance
F.A. Peabody Insurance is a Maine-based insurance agency providing trusted personal, business, life, and health insurance solutions for individuals and families across the state.



