Our Staff
Please expand a category below to view our staff.
Administration
Christopher B. Anderson, WCP, CPCU
President and CEO
- Workers’ Compensation Professional
- Chartered Property Casualty Underwriter (1993)
- Over 30 Years of experience
- Multiline Agent
Robert E. Anderson
Chairman of the Board
Connie Hagan
Vice President FAPCO Administrative Services
Chelsea Henderson, P.H.R, RPA
Vice President of Human Resources
- Professional in Human Resources
- Retirement Plans Associate
Peter Holmes
Chief Financial Officer
Lisa Hutchinson – CPIW, WCP, NcAM
V.P. Insurance Services
- Certified Professional Insurance Woman
- Workers’ Compensation Professional
- NetVU Certified Account Manager
Benjamin Lynds, MCITP:EA, NcSA
Vice President of Information Systems
- Microsoft Certified IT Professional: Enterprise Administrator
- NetVU Certified System Administrator
Max Lynds, RHU, LACP
Vice President of Life and Benefits
- Registered Health Underwriter
- Life and Annuity Certified Professional
Gregg Swallow
Vice President of Marketing
Mailing Address
P. O. Box 806
29 North Street
Houlton, Maine 04730
Ken White, WCP
Vice President of Sales / Branch Manager – Hampden Office
- Workers’ Compensation Professional
Life Health Benefits Department
Alicia Fitzpatrick
Life Health Service Agent
Vicki Hagerman
Life Health Service Agent
Max Lynds, RHU, LACP
Vice President of Life and Benefits
- Registered Health Underwriter
- Life and Annuity Certified Professional
Terri Tozier
Life Health Service Agent
Calais Office – 800-759-4478
Darlene Gillespie
Commercial Customer Service Representitive
Donna Madsen
Commercial Customer Service Agent
Josh McGuire
PROPERTY AND CASUALTY SALES
Lynn McIver
Personal Customer Service Agent
Jean Morrison
Branch Manager / Commercial Customer Service Agent
Caribou Office – 888-547-6205
Derek Bosse
Property and Casualty Sales
Diane DuMont, ACSR, CISR
Office Supervisor
- Accredited Customer Service Representative
- Certified Insurance Service Representative
Troy Heald, CIC, AINS
Northern Aroostook District Manager / Agent
- Certified Insurance Counselor
- Associate in General Insurance
Brittney Shields
Personal Lines Service Representative
Hampden Office - 888-842-2400
Shelly Beals, CPIW
Personal Lines Sales Agent / Office Supervisor
- Certified Professional Insurance Woman
Colleen Dumond
Commercial Customer Service Agent
Linda Dunn
PERSONAL CUSTOMER SERVICE AGENT
Linda Kinney, ACSR, CPIW
Personal Customer Service Agent
- Accredited Customer Service Representative
- Certified Professional Insurance Woman
Shelley Tozier
Personal Lines Sales Agent
Shelly Waddell
Commercial Customer Service Agent
Ken White, WCP
Vice President of Sales / Branch Manager – Hampden Office
- Workers’ Compensation Professional
Houlton Office – 800-287-2291
Scott Austin, CIC
- Certified Insurance Counselor
Mary Jane Cleary, ASCR, CIIP
Property and Casualty Sales
- Accredited Customer Service Representative
- Certified Insurance Industry Professional
Steven Fitzpatrick
Branch Manager / Agent
Vicki Hagerman
Life Health Service Agent
Morgan Hutchinson
Commercial Customer Service Agent
Michelle Kuindersma
Receptionist
Jane Long, ACSR, CPIW
Commercial Customer Service Agent
- Accredited Customer Service Representative
- Certified Professional Insurance Woman
Kendall Nason
Customer Service Assistant
Tracey Quint
PERSONAL CUSTOMER SERVICE AGENT
Shasta Shields
COMMERCIAL CUSTOMER SERVICE AGENT
Karen Tracy
Personal Customer Service Agent
Cierra Willette
Personal Customer Service Agent
Lincoln Office – 888-794-8297
Mary Cray, CIC
Northern Penobscot District Manager/Personal Lines Customer Service Agent
- Certified Insurance Counselor
Lori Duval
Commercial Lines Customer Service Agent
Sharon Leighton
Personal Customer Service Agent
Stacey Soucier, AINS, CIIP, CISR, CIC
Property and Casualty Sales
- Associate in General Insurance
- Certified Insurance Industry Professional
- Certified Insurance Service Representative
- Certified Insurance Counselor
Madawaska Office – (207) 728-4348
Heather Bouley
Personal Customer service Agent
Marie Chamberland
Customer Service Agent
Diane DuMont, ACSR, CISR
Office Supervisor
- Accredited Customer Service Representative
- Certified Insurance Service Representative
Troy Heald, CIC, AINS
Northern Aroostook District Manager / Agent
- Certified Insurance Counselor
- Associate in General Insurance
Nic Thibodeau
Property & Casualty Sales
Mars Hill Office – 888-429-3830
Julie Bradstreet, CIC, CPIW
Branch Manager / Agent
- Certified Insurance Counselor
- Certified Professional Insurance Woman
Lori Duval
Commercial Lines Customer Service Agent
Jaylene Landry, ACSR
Personal Customer Service Agent
- Accredited Customer Service Representative
- Chat Specialist
Colby Pangburn
Personal Customer Service Agent
Presque Isle Office – 800-698-1203
Holly Gardiner Lowe
COMMERCIAL CUSTOMER SERVICE AGENT / OFFICE SUPERVISOR
Troy Heald, CIC, AINS
Northern Aroostook District Manager / Agent
- Certified Insurance Counselor
- Associate in General Insurance
Angel Kearly ACSR, CISR, CIIP
PERSONAL LINES SALES AGENT
- Accredited Customer Service Representative
- Certified Insurance Service Representative
- Certified Insurance Industry Professional
Tara McCrum
Commercial Customer Service Agent
Terri Tozier
Life Health Service Agent
Sherman Office – 888-573-2726
Tracey Albert
Personal Lines Customer Service Agent
Krystal Daggett
COMMERCIAL CUSTOMER SERVICE AGENT
Angela Hawkins
Personal Customer Service Agent
Jaylene Landry, ACSR
Personal Customer Service Agent
- Accredited Customer Service Representative
- Chat Specialist
Westbrook Office – 207-554-4763
Justin Pelletier, AAI
Property and Casualty Sales
- Accredited Advisor in Insurance
- Chat & Internet Sales