Our Staff
Please expand a category below to view our staff.
Administration
Christopher B. Anderson, WCP, CPCU
President and CEO
Administration
- Workers’ Compensation Professional
- Chartered Property Casualty Underwriter (1993)
- Over 30 Years of experience
- Multiline Agent
Chelsea Henderson, P.H.R, RPA
Vice President of Human Resources
Administration
- Professional in Human Resources
- Retirement Plans Associate
Lisa Hutchinson – CPIW, WCP, NcAM
V.P. Insurance Services
Administration
- Certified Professional Insurance Woman
- Workers’ Compensation Professional
- NetVU Certified Account Manager
Michelle Kuindersma
Accounting Clerk I
Administration, Houlton Office
Fun Fact:
“My last name is pronounced Kin-der-sma. Not originally from the County, I moved to Northern Maine and have fun cheering on the Southern Aroostook Warriors, going to sporting events, and seeing everyone from town there cheering the kids on.”
Benjamin Lynds, MCITP:EA, NcSA
Vice President of Information Systems
Administration
- Microsoft Certified IT Professional: Enterprise Administrator
- NetVU Certified System Administrator
Max Lynds, RHU, LACP
Vice President of Life and Benefits
Administration, Benefits, Life Health Benefits Department
- Registered Health Underwriter
- Life and Annuity Certified Professional
Ken White, WCP
Vice President of Sales / Branch Manager – Hampden Office
Administration, Hampden Office
- Workers’ Compensation Professional
Life Health Benefits Department
Erica Hafford
Life and Benefits Department Manager
Benefits, Life Health Benefits Department, Presque Isle Office
Max Lynds, RHU, LACP
Vice President of Life and Benefits
Administration, Benefits, Life Health Benefits Department
- Registered Health Underwriter
- Life and Annuity Certified Professional
Terri Tozier
Life & Health Service Agent
Benefits, Life Health Benefits Department, Presque Isle Office
Calais Office – 800-759-4478
Kristina Dean
Sales Agent
Calais Office
Kristina has many years of experience selling insurance in the Downeast area, and started with F.A. Peabody Insurance in July, 2022. She resides in Robbinston, with her husband Todd Dean, daughter Adalynn, and step-son Gage.
She says, “Fun Fact: I really enjoy hunting and being outdoor. What do I like most about working/living in my town? The people. The friendly atmosphere. A community where everyone cares about each other. 9 times out of 10, I personally know the clients I am working with, which I really enjoy.”
Heather Morrison, ACSR
Personal Lines Sales Agent
Calais Office
- Accredited Customer Service Representative
Caribou Office – 888-547-6205
Diane DuMont, ACSR, CISR
Northern Aroostook District Supervisor
Caribou Office, Madawaska Office, Presque Isle Office
- Accredited Customer Service Representative
- Certified Insurance Service Representative
Dawn Halkyard
Commercial Lines Customer Service Agent
Caribou Office, Madawaska Office, Presque Isle Office, Westbrook Office
Fun fact –
“I teach insurance and professional development courses for the Maine Insurance Agents Association and the International Association of Insurance Professionals, many of which are my original created content.”
Troy Heald, CIC, AINS
Northern Aroostook District Manager / Agent
Caribou Office, Madawaska Office, Presque Isle Office
- Certified Insurance Counselor
- Associate in General Insurance
Fun Fact:
Troy also pastors a local church, spent 18 years in a volunteer fire department and officiated high school basketball for 20 years.
Hampden Office - 888-842-2400
Chris Austin, AAI
Property and Casualty Sales
Hampden Office
- Accredited Advisor in Insurance
Fun fact-
“I founded the Standby to Fly Initiative, a non-profit organization that raises money to give to the most effective Veteran-assisting local organizations. Basically, we hold fundraisers and raise money to give it to the organizations who can make a difference with that money. To date we have donated over $150,000 to help our local Veterans and we are aiming to double that number in 2023.”
Shelly Beals, CPIW
Personal Lines Sales Agent / Office Supervisor
Hampden Office
- Certified Professional Insurance Woman
What Shelly loves about living and working in Hampden: “Hampden is a bedroom community of Bangor and within reach of so many other towns as well, just down the road or crossing a bridge. Living in Hampden gives the small town, neighborly caring and giving while having quick access to the city for the bigger needs. Really, everything you could want in a small town!”
More about Shelly: “I like meeting and talking with people. Learning what they are all about and taking care of their needs when I can in the job that I do.”
Christine Huntress
Customer Service Agent
Hampden Office, Palermo Office
In 2022, F.A. Peabody Insurance expanded into the Central Maine area thanks to the innovative thinking of Christine Huntress. Located in Palermo, the 11th branch office is central to the tri-city community of Belfast, Augusta, and Waterville. Christine brings over 35 years of experience after moving to Palermo from York in 2018. With a specialty in personal insurance, she fields new business opportunities and works closely with staff in Hampden’s well-established branch office. She says, “Each client is unique with different insurance needs and I welcome every challenge.
Linda Kinney, ACSR, CPIW
Personal Customer Service Agent
Hampden Office
- Accredited Customer Service Representative
- Certified Professional Insurance Woman
Nic Thibodeau
Property & Casualty Sales
Hampden Office, Madawaska Office
More about Nic:
Originally from the St. John Valley before moving to Central Maine, Nic takes advantage of modern technology to provide insurance to clients from both the Hampden and Madawaska offices.
Ken White, WCP
Vice President of Sales / Branch Manager – Hampden Office
Administration, Hampden Office
- Workers’ Compensation Professional
Houlton Office – 800-287-2291
Steven Fitzpatrick
Southern Aroostook District Manager / Agent
Houlton Office, Mars Hill Office, Trucking
Michelle Kuindersma
Accounting Clerk I
Administration, Houlton Office
Fun Fact:
“My last name is pronounced Kin-der-sma. Not originally from the County, I moved to Northern Maine and have fun cheering on the Southern Aroostook Warriors, going to sporting events, and seeing everyone from town there cheering the kids on.”
Jane Long, ACSR, CPIW
Commercial Customer Service Agent
Houlton Office, Mars Hill Office
- Accredited Customer Service Representative
- Certified Professional Insurance Woman
Tracey Quint, ACSRP
COMMERCIAL CUSTOMER SERVICE AGENT
Houlton Office, Mars Hill Office
ACSRP – Accredited Customer Service Representative – Personal Lines
Sarah Quirk
Personal Lines Sales Agent
Houlton Office
Fun Fact:
“I have been with FA Peabody for 15 years, top sales agent for the last 3 years. I enjoy living and working in my town, because it gives me a chance to see my clients in my daily routine –at the store, sports functions etc.”
Lincoln Office – 888-794-8297
Mary Cray, CIC
Northern Penobscot District Supervisor & Senior Account Manager
Lincoln Office, Sherman Office
- Certified Insurance Counselor
Fun Fact:
“I enjoy helping customers save money on their insurance but more importantly I like providing them with the proper coverage. I enjoy working in both the Lincoln and Sherman offices because you get to meet a lot of the local customers and form a relationship with them.”
Cassie Fostun, CISR Elite
Commercial Customer Service Agent
Lincoln Office
- Certified Insurance Service Representative
Stacey Soucier, AINS, CIIP, CISR, CIC
Northern Penobscot District Manager
Lincoln Office, Sherman Office
- Associate in General Insurance
- Certified Insurance Industry Professional
- Certified Insurance Service Representative
- Certified Insurance Counselor
Madawaska Office – (207) 728-4348
Heather Bouley
Assistant Branch Supervisor, Senior Account Manager, & Sales Agent
Madawaska Office
Fun Fact –
I am a Cub Scout leader. I love this area as it brings me to my roots, and meeting people who knew my loved ones that are no longer with me, and hearing their stories about those that are no longer here to tell me their stories.
Diane DuMont, ACSR, CISR
Northern Aroostook District Supervisor
Caribou Office, Madawaska Office, Presque Isle Office
- Accredited Customer Service Representative
- Certified Insurance Service Representative
Dawn Halkyard
Commercial Lines Customer Service Agent
Caribou Office, Madawaska Office, Presque Isle Office, Westbrook Office
Fun fact –
“I teach insurance and professional development courses for the Maine Insurance Agents Association and the International Association of Insurance Professionals, many of which are my original created content.”
Troy Heald, CIC, AINS
Northern Aroostook District Manager / Agent
Caribou Office, Madawaska Office, Presque Isle Office
- Certified Insurance Counselor
- Associate in General Insurance
Fun Fact:
Troy also pastors a local church, spent 18 years in a volunteer fire department and officiated high school basketball for 20 years.
Nic Thibodeau
Property & Casualty Sales
Hampden Office, Madawaska Office
More about Nic:
Originally from the St. John Valley before moving to Central Maine, Nic takes advantage of modern technology to provide insurance to clients from both the Hampden and Madawaska offices.
Mars Hill Office – 888-429-3830
Julie Bradstreet, CIC, CPIW
Sales Agent/Office Supervisor
Mars Hill Office
- Certified Insurance Counselor
- Certified Professional Insurance Woman
More about Julie:
“What I like most about my job is helping individuals and businesses protect what is important to them. I value being able to work and play in the very community of which I was born and raised. Some activities available throughout our 4 seasons in Mars Hill include Alpine and Nordic skiing, hiking, fishing, hunting, snowshoeing, including snowmobile and ATV trails that are top in our state!”
Steven Fitzpatrick
Southern Aroostook District Manager / Agent
Houlton Office, Mars Hill Office, Trucking
Jane Long, ACSR, CPIW
Commercial Customer Service Agent
Houlton Office, Mars Hill Office
- Accredited Customer Service Representative
- Certified Professional Insurance Woman
Tracey Quint, ACSRP
COMMERCIAL CUSTOMER SERVICE AGENT
Houlton Office, Mars Hill Office
ACSRP – Accredited Customer Service Representative – Personal Lines
Presque Isle Office – 800-698-1203
Diane DuMont, ACSR, CISR
Northern Aroostook District Supervisor
Caribou Office, Madawaska Office, Presque Isle Office
- Accredited Customer Service Representative
- Certified Insurance Service Representative
Matt Farnham, CIC
Property and Casualty Sales
Presque Isle Office, Sherman Office
- Certified Insurance Counselor
Erica Hafford
Life and Benefits Department Manager
Benefits, Life Health Benefits Department, Presque Isle Office
Dawn Halkyard
Commercial Lines Customer Service Agent
Caribou Office, Madawaska Office, Presque Isle Office, Westbrook Office
Fun fact –
“I teach insurance and professional development courses for the Maine Insurance Agents Association and the International Association of Insurance Professionals, many of which are my original created content.”
Troy Heald, CIC, AINS
Northern Aroostook District Manager / Agent
Caribou Office, Madawaska Office, Presque Isle Office
- Certified Insurance Counselor
- Associate in General Insurance
Fun Fact:
Troy also pastors a local church, spent 18 years in a volunteer fire department and officiated high school basketball for 20 years.
Angel Kearly ACSR, CISR, CIIP
Personal Lines Sales Agent
Presque Isle Office
- Accredited Customer Service Representative
- Certified Insurance Service Representative
- Certified Insurance Industry Professional
What Angel says about working in Presque Isle, Maine: “Presque Isle, like most towns in Aroostook County, is all about helping one another. Having those relationships with your neighbors and clients makes it so much more personable and the fact that we can help one another when it is needed the most is a great feeling.
Fun fact about Angel: “I absolutely love PUGS. I have 2 pugs named Oliver and Finnley and they are so spoiled (my adult children & co-workers swear I treat the dogs way better than my kids.) They have such big personalities in such a small dogs’ bodies. And who can resist that smooshed up little face and big brown/black googly eyes?”
Tara McCrum
Commercial Customer Service Agent
Presque Isle Office, Westbrook Office
Fun Facts:
“I enjoy skiing. I work for Presque Isle but live in Mars Hill and I like how we all come together as one big family when there are any devastating events that take place in our hometowns.”
Terri Tozier
Life & Health Service Agent
Benefits, Life Health Benefits Department, Presque Isle Office
Sherman Office – 888-573-2726
Mary Cray, CIC
Northern Penobscot District Supervisor & Senior Account Manager
Lincoln Office, Sherman Office
- Certified Insurance Counselor
Fun Fact:
“I enjoy helping customers save money on their insurance but more importantly I like providing them with the proper coverage. I enjoy working in both the Lincoln and Sherman offices because you get to meet a lot of the local customers and form a relationship with them.”
Matt Farnham, CIC
Property and Casualty Sales
Presque Isle Office, Sherman Office
- Certified Insurance Counselor
Heidi Lake
Receptionist
Sherman Office
Fun Fact:
“I enjoy hunting with my Husband. We have a competition in our house with me and my husband and adult children that whoever gets the biggest deer for the season gets bragging rights for the year. It has become very competitive in our house and we all try to get the biggest deer and sometimes we get nothing because we are trying to get the biggest that we let the smaller ones walk away.”
Jaylene Landry, ACSR
Commercial Lines Service Agent
Sherman Office
- Accredited Customer Service Representative
- Chat Specialist
Stacey Soucier, AINS, CIIP, CISR, CIC
Northern Penobscot District Manager
Lincoln Office, Sherman Office
- Associate in General Insurance
- Certified Insurance Industry Professional
- Certified Insurance Service Representative
- Certified Insurance Counselor
Westbrook Office – 207-554-4763
Dawn Halkyard
Commercial Lines Customer Service Agent
Caribou Office, Madawaska Office, Presque Isle Office, Westbrook Office
Fun fact –
“I teach insurance and professional development courses for the Maine Insurance Agents Association and the International Association of Insurance Professionals, many of which are my original created content.”
Tara McCrum
Commercial Customer Service Agent
Presque Isle Office, Westbrook Office
Fun Facts:
“I enjoy skiing. I work for Presque Isle but live in Mars Hill and I like how we all come together as one big family when there are any devastating events that take place in our hometowns.”
Justin Pelletier, AAI
Branch Manager
Westbrook Office
- Accredited Advisor in Insurance
- Chat & Internet Sales
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