Presque Isle, Maine – Troy Heald, CIC, AINS, Northern Aroostook District Manager, will now oversee the Presque Isle branch operations of the F. A. Peabody Company (FAPCO) upon the retirement of long-time senior agent and branch manager, Thomas Clowes. Clowes has been with the company for over 25 years and worked in the insurance industry over 40 years in various capacities. He led the Presque Isle branch office of FAPCO since 1998, overseeing a staff of 7.
“Tom was a student of the insurance industry, technically strong and full of enthusiasm. He was a great mentor to his direct staff and others within the company and throughout the industry. We will miss his involvement and contributions,” exclaims Christopher Anderson, President of FAPCO.
The Presque Isle branch office will join the Northern Aroostook District which includes the Caribou and Madawaska branch offices and NorState Insurance Services, a credit union insurance service organization managed by FAPCO. Heald will oversee all four operations and relocate to the Presque Isle office. Troy is a Certified Insurance Counselor (CIC) and has been a part of the northern Maine insurance community for over 25 years and with FAPCO for 20 of those years in both sales and service. “Troy’s organizational and agency management skills will prove beneficial to the clients and employees of these agency operations” states Anderson. Troy resides in Caribou with his wife, Marcy, and is father to Hannah and Martin.
With Troy assuming additional client and management duties, as well as moving physically to the Presque Isle office, other promotions are occurring to make certain the clients of northern Maine are well served. Diane Dumont, ACSR, CISR, has agreed to step up to a supervisory position to assist and has been promoted to be the Caribou/Madawaska Branch Service Supervisor. Diane has held multiple roles at FAPCO during her eighteen year history and knows all aspects of agency management quite well. Diane lives in Washburn with her husband Paul and children Damien and Isaiah.
In addition, Angel Kearly ACSR, CISR, CIIP has been promoted to Personal Insurance Sales Agent based in Presque Isle, and Derek Bosse will rise to become a Commercial Sales Agent for the territory. Kearly has worked in the insurance industry for over 20 years and is an accomplished agent with multiple accreditations during her tenure. She was most recently a senior Personal Insurance Service Agent based in Caribou. Angel lives in Easton with her husband Mark. She has two grown children, Justin and Taylor, and a grandson, Sawyer. Bosse has been in sales for over five years with FAPCO and most recently a top sales agent for personal insurance coverages. He is currently enrolled in the CIC certification program. Derek resides in Caribou with his wife, Kayla, and daughter, Charlotte.
‘With all these changes, challenges and opportunities we remain steadfast in our mission to put the client first making sure their insurance needs are served to the very best of our ability’ states Anderson. Our Presque Isle office is at 758 Main St, and can be reached by phone at 207-764-4171.